Manual PayNow.

Manual PayNow is the default plan on Tabao Us, at $7.90 a month. The money never passes through us or Stripe. Customers pay straight to your own PayNow, and you confirm each order once you see the transfer land in your bank.

At checkout the storefront builds a PayNow QR from your details: your payee name, your UEN or mobile, the exact order total, and the order number as the payment reference. The customer scans it in their banking app and transfers. The order then waits under To confirm in your Orders page until you accept it.

Open the manage dashboard, go to Settings, and open the Manual PayNow section. Enter your PayNow payee name plus either your UEN or your Singapore mobile number. We set this up with you during onboarding, and you can change it any time from the same place.

The payee name and proxy must match the PayNow registration on the bank account you want paid. Customers see the payee name on the QR screen, so it is worth getting it right before you go live.

• UEN: 8 to 10 digits followed by a letter, for a registered business PayNow.
• Mobile: a +65 number starting 8 or 9, for a personal PayNow.
• Payee name: the name your customers will see they are paying.

At checkout the customer picks PayNow and lands on the order page. It shows a QR with your payee name, the amount, and the order number as the reference, under the line: scan with your banking app to pay, we will confirm your order shortly.

They scan it in their bank app and transfer. PayNow is near instant, so the money usually reaches your account within seconds. The amount and reference are baked into the QR, so the customer does not type anything by hand.

Manual PayNow orders do not expire. The customer can pay straight away or come back to the same order page later, and the QR still works until you accept or reject the order.

Every manual PayNow order arrives under To confirm on the Orders page. Open your bank app, find the PayNow transfer that matches the order reference and amount, then accept the order. Accepting is the step that takes the money as received; until then the customer sees the order as verifying payment.

• Accept order: confirms the payment. The order moves to Paid, inventory decrements, and the customer gets their confirmation.
• Reject order: cancels it. Use this when no matching transfer ever arrives.

You can accept or reject from the order on the Orders page, from the mobile order sheet, or straight from the Telegram alert we send for every new order. After that, a pickup order moves Ready then Completed, and a delivery order moves On the way then Completed, the same as any other order.

Manual PayNow is a flat $7.90 a month. There is no per-charge processing fee, because the payment goes bank to bank between your customer and you. You keep the full ticket on every order.

Every plan starts with a 30-day free trial, and prices include 9% GST (Tabao Us is GST-registered, GST Reg No. 202611389H).

Since the money went straight to your PayNow, refunds are manual too. To refund a customer, send a PayNow transfer back to them yourself, then cancel the order in your dashboard so your records and inventory line up.

Cancelling an order you had already accepted puts its stock back on the menu. Cancelling one still under To confirm changes nothing in your bank, since you never took the money.

If checking your bank app for every order gets heavy, switch to Automated Payments from the Billing page. Stripe then confirms each payment for you, orders arrive already paid, and cancelling refunds the customer in one click. It also adds card and GrabPay alongside PayNow.

WhatsApp us at +65 8083 6924 or email hello@tabaous.com. Most questions get answered the same day.